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Christmas Helplines

Christmas can be a difficult time of year for so many reasons. Please remember that help is at hand.

Mental Wellbeing

Samaritans - 116 123

Samaritans is a registered charity aimed at providing emotional support to anyone in emotional distress, struggling to cope, or at risk of suicide throughout the United Kingdom and Ireland, often through their telephone helpline.

24 hours 7 days a week

Shout – Text 85258

Shout 85258 is the UK's first free, confidential, 24/7 text support service. It's a place to go if you're struggling to cope and need mental health support.

Mind - 0300 123 3393

Mind offers information and advice to people with mental health problems and lobbies government and local authorities on their behalf.

C.A.L.L Helpline – 0800 132 737 Or text help to 81066

Mental health helpline for Wales offering a confidential listening and support service 24 hours a day, 7 days a week, 365 days a year.

No Panic - 0300 7729844

No Panic offers advice, support, recovery programs and help for people living with phobias, OCD and any other anxiety-based disorders.

10am – 10pm, 7 days a week

CALM - 0800 58 58 58

The Campaign Against Living Miserably (CALM) is leading a movement against suicide. Every week 125 people in the UK take their own lives. And 75% of all UK suicides are male. CALM exists to change this.

Stress Management Society – 0203 142 8650

Online information and support in managing stress including guides to improving mental wellbeing and resilience.


Drinkline - 0300 123 1110

Drinkline is the national alcohol helpline. If you're worried about your own or someone else's drinking, you can call this free helpline in complete confidence (weekdays 9am to 8pm, weekends 11am to 4pm).

Talk to Frank - 0300 123 6600

Find out everything you need to know about drugs, their effects and the law. Talk to Frank for facts, support and advice on drugs and alcohol today.

National Debtline - 0808 808 4000

More than eight million people in the UK have financial difficulties. We know that this can be tough to deal with. It can sometimes feel overwhelming, but there are solutions.

Narcotics Anonymous – 0300 999 1212

Support for those with alcohol dependency, including local support groups.

10am - midnight

Alcoholics Anonymous – 0800 9177 650

Support with alcohol dependency, including local support groups.

Support with gambling addiction, including local support groups.

GamCare – 0808 8020 133

Support with gambling addiction.

Other Support

Shelter - 0808 800 4444

We work for people in housing need by providing free, independent, expert housing advice and we campaign to overcome the barriers, which stand in the way of people in Wales having a decent, secure home.

Cruse Bereavement Care - 0808 808 1677

Cruse Bereavement Care Wales’s vision is that all bereaved people have somewhere to turn when someone dies: Rhywle i droi pan fydd rhywun wedi marw. Our Areas and Branches offer free and confidential services provided by trained volunteers.

Monday and Friday 9.30am – 5pm

Tuesday, Wednesday, Thursday 9.30am – 8pm

Provides information on dementia, including factsheets, helplines and support.

9am – 5pm

Relate – 03000 030 396

Help and advice with marital or relationship problems including local support.

Counselling fee charges apply.

Dementia UK – 0800 888 6678

Provides specialist dementia support for families. The helpline is open from 9am to 9pm Monday to Friday and 9am to 5pm on Saturday and Sunday.

Carers UK – 0808 808 7777

Information and advice covering many aspects of care and caring.

Monday and Tuesday 10am – 4pm

Childline - 0800 1111

Childline is a counselling service for children and young people up to their 19th birthday in the United Kingdom provided by the NSPCC.

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